Duties and Responsibilities:

A summary of duties and responsibilities are listed below. Duties and responsibilities are dependent on the position being considered for.

• Provides residents with excellent customer service skills.
• Depending on job, candidate to prepare and/or assist in the preparation and delivery of all foods for residents, guests and employees, and ensures use of proper food handling techniques.
• Depending on job, candidate would follow daily production charts, standardized recipes and daily composite menus, while working within a set budget.
• Depending on job, candidate must comply with all provincial/municipal health and safety legislations, regulations, and established dietary department policies and procedures.
• Depending on job, candidate to serves meals to residents and guests in a professional and courteous manner, sets and clears dining tables, delivers tray service as required, assists with catering, and actively participates in special occasions and theme events.

Basic Requirements:

• Proficiency in a second language is considered an asset.
• Must be punctual, reliable and have a flexible work schedule.
• Must be quick, self organized, have a good professional attitude towards residents and staff.
• Depending on job, Smart serve certification might be required.
• Depending on job, experience in large quantity food preparation, preferably in a healthcare or retirement setting is considered an asset.
• Depending on job, must be able to expedite, delegate, schedule and perform stock rotation.
• Depending on job, candidate must possess a Food Handler’s Certificate and knowledgeable of the Provincial Food Premises Regulation andCanada’s Food Guide to Healthy Eating
• Experience in the food service industry and working with seniors is considered an asset.

Compensation and Benefits:

• Flexible scheduling
• Competitive Wages & Benefits Package

Duties and Responsibilities:

• Provides residents with excellent customer service skills.
• To perform this job successfully, an individual must be able to perform each      essential duty satisfactorily.
• Candidate must comply with all provincial/municipal health and safety legislations,      regulations.
• Cleaning resident apartments as requested and assist with common area housekeeping.
• Clean all bathrooms including counters, mirrors, sinks, lavatories and fixtures in apartment and common areas, vacuum carpeted areas and mop tile floors. Spot clean walls and windows. Dust furniture and empty trashcans. Clean baseboards, pictures, lights, and HVAC vents.

Basic Requirements:

• Proficiency in a second language is considered an asset.
• Must be punctual, reliable and have a flexible work schedule.
• Must be quick, self organized, have a good professional attitude towards residents and staff.
• General knowledge of housekeeping and working with seniors would be considered an  asset.
• Ability to use and operate all required equipment.
• Must have excellent communication skills, problem solving skills, and must be able to  motivate staff.

Compensation and Benefits:

• Flexible scheduling
• Competitive Wages & Benefits Package

The responsibilities of the role include but are not limited to: 

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner.  Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

Candidates must be available to work evenings and weekends.

The responsibilities of the role include but are not limited to: 

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner.  Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

The responsibilities of the role include but are not limited to: 

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set-up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner.  Projects an appropriate image and focuses on customer service excellence.

The ideal candidates will possess:

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

Key Responsibilities

• Assist in the planning, organization and implementation of meaningful programs for the residents, in collaboration with the Recreation Manager & Executive Director;
• Assists with the maintenance of appropriate department records including assessments, evaluations of planned programs detailing individual participation, charting;
• Maintains effective communication and good human relations with residents, families, volunteers and staff of other departments, keeping them informed of current and upcoming events;
• Attends in-service education in order to keep informed of current trends in the total care of the elderly;
• Participates in team meetings to plan programs with residents’ interest in mind;.
• Facilitating residents to scheduled and pre-arranged outings;
• Assisting with assessment of individual resident activity levels;
• Preparing, carrying out and evaluating daily activities;
• Assisting with meal services as required;
• Other duties as assigned.

Qualifications

• College diploma in Recreation, Leisure Studies, Gerontology or equivalent is required;
• Previous experience working with seniors;
• Proficiency in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook);
• Excellent oral and written communication skills;
• An energetic, compassionate person who enjoys working with the elderly;
• Valid provincial driver’s license to transport residents by van (i.e.: Class 4; Class F).
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

* 21 hours bi-weekly (rotating Saturday, Wednesday, Thursday – 9:30am-5:00pm)

Key Responsibilities

• To complete and ensure residents’ care assessments, service plans and documentation are up to date and changes communicated to DHW/DOC for billings;
• To assist with scheduling of residents’ care conferences and participate in conferences;
• To work closely with DHW/DOC to facilitate residents’ move in and transfers;
• To order and safe keep drugs and narcotics and administer in compliance with all regulatory requirements and Revera policies and procedures;
• To facilitate and provide resident/family education ;
• To supervise resident self medication assessment and audits;
• To supervise and delegate care and medication administration responsibilities to Unregulated Care Providers in compliance with applicable regulations and Revera policy and procedures;
• To plan, coordinate, manage and evaluate the resident’s care plan working with the resident/substitute decision maker, physicians, nursing and interdisciplinary team and contracted service providers
• To coordinate nursing team’s resident care assignments to ensure efficient and timely delivery of services to residents;
• To respond to and manage significant changes in residents’ condition and or medical emergencies;
• To act as supervisor and coordinate emergency response in absence of DHW/DOC and Executive Directors ;
• To respond to resident/family concerns and ensure appropriate action taken and or concern communicated to DHW/DOC/Executive Director and other departments ;
• To assist the DHW/DOC in the coordination, implementation and monitoring of Infection Prevention and Control , Health and Safety and Clinical Programs and Quality Plans for the Nursing Department ;
• To coordinate and supervise the scheduling and assignment of nursing students from approved education institutions;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct ;
• To complete all other tasks as assigned.

Qualifications

• Current registration as a Registered Nurse in applicable Province/State
• Experience working with seniors and unregulated care providers
• Education and experience in gerontology, rehabilitation, community/complex/long term care an asset
• Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills
• Must have demonstrated sound clinical knowledge and ability to delegate to unregulated care providers
• Current Basic Cardiac Life Support and First Aid certification required
• Skills in use of computer and Microsoft Office applications
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

At Aspen Ridge, you will enjoy a carefree, all-inclusive environment where the word, “Home” resonates. With 90 Independent Living suites, 24 Assisted Living suites and 40 Memory Care suites, we offer you the opportunity to live a lifestyle that is the perfect fit for you.

Aspen Ridge is located in South Red Deer, Alberta in a cozy residential neighborhood. Right next to all the conveniences you could possibly ask for, including a large strip mall and shopping centre, walk-in medical clinic and chiropractic office.

Red Deer is centrally located between the thriving cities of Calgary and Edmonton – only an hour and a half drive to both.

Living at Aspen Ridge is a decision that will change your life – offering you opportunity to make great new friends and enjoy wonderful cuisine. And in between meals, you can enjoy our many leisure activities from live entertainment, dancing, crafts to enjoying a delicious ice-cream in our cozy Bistro on a hot day! All of our staff are dedicated to ensuring that each moment is worth remembering!

The Opportunity

Join us as an energetic, vibrant and creative leader to oversee and manage the Recreation Department. With your creativity and enthusiasm, we can partner to develop and deliver engaging and entertaining activities for our residents. Your expertise will encourage our residents to participate in activities that enhance their health and wellbeing while inspiring them to live life to the fullest!

In this role you will be focused on:

• Assessing residents’ needs and developing programs to meet these needs
• Achieving Resident Satisfaction Survey targets
• Evaluating and improving recreation programs
• Facilitating various activities and events for residents
• Living our values and ensuring others on your team do to
• Grow and evaluate an active volunteer program to support community needs

What You Will Do:

Collaborate – Work with the Executive Director, residents and staff to develop engaging recreation programs that meet the needs of the residents.

Manage – Effectively manage staff and volunteers within approved budgets.

Roll-up your sleeves – To facilitate meaningful recreational activities and leisure programs.

Comply – Ensure policies, procedures, processes and systems are in place and being monitored.

Cultivate –To promote Resident autonomy, independence and advocacy, including Residents’ rights and a culture of non-abuse. Promoting resident’s council and attending meetings as required.

Create – Create a newsletter and recreation calendar to promote and engage leisure activities.

What You Bring:

• Community College recreation diploma in wellness, exercise, recreational therapy or related field
• Two (2) years of experience working in recreation and one (1) year of leadership experience
• Valid CPR/first aid certificate
• Valid class 4 drivers license
• Experience working with seniors or in an adult wellness program
• Knowledge of community resources, service development.
• Better than average computer skills
• Effective oral and written communication skills to respectfully and compassionately work with seniors
• Values of Respect, Integrity, Compassion & Excellence

What We Offer:

• Support from your Regional and National Team
• Technology to help you do your job better
• Benefits and Pension Package
• Better work life balance

Key Responsibilities

• To answer all incoming calls, and respond to caller’s inquiries in a positive, professional manner ;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;
• To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct.

Qualifications

• Above average interpersonal , oral and written communication skills;
• Previous experience in reception is considered an asset;
• Must exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)
• Current (within 6 months) Vulnerable Position/Sector Screening (VPS).

Revera is a leading owner, operator and investor in the senior living sector committed to helping older adults live life to the fullest. Through its portfolio of partnerships, Revera owns or operates more than 500 properties across Canada, the United States and the United Kingdom, offering seniors’ apartments, independent living, assisted living, memory care and long term care.

Located in the heart of Okotoks, Alberta, the Heartland by Revera boasts a small town community feel, with modern day comfort. Close to shopping, health clinics, restaurants and churches, the Heartland offers spacious suites with large windows, nine-foot ceilings, balconies, and unique views for each suite. With the beautiful Sheep River walking paths only steps away, residents can enjoy spending time outdoors, or if they prefer the hustle and bustle of the city, Calgary is only a short drive away.

The Heartland offers seniors a range of retirement living options, with 54 Independent Living suites, 40 Assisted Living suites (Designated Supportive Living) and 36 Seniors’ Apartments. Staff is available 24 hours a day.

The Opportunity

Join us as  leader with strong values to make a difference in the lives of employees and residents. The Executive Director leads the overall people and operations management at the Retirement Community.  Leverage your team leadership skills to engage managers and employees in providing a high standard of service and value to our residents, built on strong relationships and operational excellence.

In this role you will be focused on:

• Attracting, developing, and retaining a highly engaged team of managers and employees
• Creating a compelling, relationship-based resident experience
• Ensuring safe, quality care for all residents
• Consistently achieving sales, operational, financial and compliance metrics
• Building strong relationships with resident families, community stakeholders, and government organizations

What You Will Do:

Lead – Hire, coach, and develop a team of dedicated managers and employees who provide consistently high standards of service and resident care.

Manage – Effectively manage all department operations, fiscal resources, and collective agreement requirements.

Engage – Build relationships and welcome feedback for goal achievement and continuous improvement from employees, residents, and families.

Comply – Consistently implement policies and procedures as required by the company, union and applicable legislative/regulatory organizations.

Achieve – Meet or exceed established targets for employee engagement, resident satisfaction, internal/external audits, occupancy, and net operating profit.

Cultivate – Build strong relationships and a consistent brand among community members, future prospects, regional teams, external vendors and legislative regulators.

What You Bring:

• Minimum of (5) years management experience, preferably in a retirement residence, hotel or hospitality-related industry with a sizeable multidisciplinary team in a unionized environment
• Degree or Diploma in Business, Marketing, Health or related field
• Solid understanding of business planning and processes
• Exceptional communication and team building skills
• A successful track record of achieving marketing, sales, and financial goals
• Property management and maintenance experience is an asset
• Shared values of Respect, Integrity, Compassion & Excellence

What We Offer:

• Support from your Regional and National Team
• Technology to help you do your job better
• Benefits and Pension Package
• Better work life balance